Refund Policy
Last updated: March 14, 2026
1. Refund Approval
Refunds may be approved where an order cannot be fulfilled, where a valid return qualifies, or where required by applicable consumer protection law.
2. Refund Method
Approved refunds will generally be processed back to the original payment method where possible, or by another agreed method where appropriate.
3. EFT Orders
For EFT orders, refunds may require confirmation of banking details before processing.
4. Processing Time
Refund processing times may vary depending on the payment provider, bank, and internal review requirements.
5. Non-Refundable Charges
Delivery or service fees may be non-refundable in some cases, especially where services were already rendered, unless otherwise required by law.