Privacy Policy
Last updated: March 14, 2026
1. Introduction
BuyHive values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
2. Information We Collect
We may collect the following information from you:
- Name and surname
- Email address
- Phone number
- Delivery or collection details
- Billing and payment-related information
- Order history and customer support communication
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchases
- Provide support and respond to enquiries
- Improve our website, services, and customer experience
- Comply with legal and payment processing obligations
4. Payments
Payments made through third-party payment providers such as PayFast are processed on their secure platforms. BuyHive does not store your full card or banking payment credentials on this website.
5. Sharing of Information
We do not sell your personal information. We may share relevant information only when necessary with trusted service providers involved in payment processing, delivery, order fulfillment, technical support, or legal compliance.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand traffic, improve user experience, and measure website performance. These tools do not give us sensitive payment credentials.
7. Data Security
We take reasonable technical and organizational steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no internet-based service can be guaranteed to be completely secure.
8. Your Rights
You may request access to your personal information, request corrections, or ask us to remove information where legally permitted. To do so, contact us using the details on our Contact page.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.